Who we are
Jemeen Pty Ltd (ABN 67 639 595 609) handles personal information under the Australian Privacy Principles, and under the UK GDPR, EU GDPR and other applicable laws when we deal with people in those places.
What we collect
- Business contact details (name, role, work email, company) that are published publicly or that you give us.
- Messages you exchange with us by email, chat, WhatsApp or other channels.
- Files and data you send us to do the work you've asked for.
The free scorecard collects your name, company, work email, team size and priority before the questions. We store these details and save your answers as you continue, so we can provide your report and recommended next step. An essential cookie lets this device resume the saved assessment for 30 days. Product enquiries store the contact details, selected service, question and consent choices you submit. Enquiry drafts are kept in this tab for up to 24 hours and cleared after successful submission. Marketing consent is separate and optional.
Site visits: we count visits to our public pages that come from outside the site (another site, an email, a bookmark or a typed address, reloads included) or that follow one of our own campaign-tagged links, and clicks on jemeen.com/go/ short links, without cookies or any identifier. For each we keep only the hour, the page or short link, the campaign labels our own links use (utm_source, utm_medium, utm_campaign and our short-link codes; any other label is kept only as “other”), the name of a well-known site that sent you (such as LinkedIn or Google; any other site is kept only as “other”) and whether the device is a mobile device, a computer or unknown. Known crawlers and link previews are not counted. We do not keep your IP address, browser details or anything else that identifies you, these counts are not linked to your scorecard, enquiry or account, and we delete them after 180 days.
How we use it
- To contact businesses about services relevant to their role, with a way to opt out in every message.
- To deliver and improve our services, including reviewing conversations to improve how we help you.
- We do not sell personal information.
- We use service providers to host the site, store assessment data and, when enabled, verify sign-in, process payments and support AI-assisted delivery. You see the available service and payment terms before purchase.
AI assistants
Much of our work, including many conversations, is carried out by AI agents supervised by our team. An AI assistant will always tell you it is one, and you can ask for a person at any time.
Your choices
Subscription refunds cancel future renewals. We retain your saved responses, source files, reports and action progress so you can return to your work. You can ask us to delete your account or service data through our privacy contact; records needed for accounting or legal obligations may need to be retained.
Feedback and restart invitations are optional. Enable them in your workspace business details; unsubscribe from an invitation or clear that preference at any time. These invitations link to our WhatsApp assistant. A refund does not depend on agreeing to follow-up contact.
Reply "stop" to any message to stop hearing from us. To see, correct or delete the information we hold about you, email privacy@jemeen.com.